7th Aug

Price: contact

Ad type: offering

State: VIC

Suburb: Melbourne

Map address: MELBOURNE, VIC, 3000

Advertisement Details

The Translationz administrative assistant will manage client requests and other translation projects from clients.

Translationz translationz.com.au) is a leading Australian translation agency. Translationz is growing and requires an administrative assistant.

The following are key work requirements and not limited to:
1 Answering telephone calls and emails and providing quotes to clients using our Customer Relationship Management system
2 Coordinating client translation requests by sourcing and managing translators, ensuring the workflow and quality and timing standards are met.
3 Document client requests and monitor document delivery.
4 Select and assign translators, cost the project and set deadlines and coordinate
production delivery.
5 Keep supervisor up-to-date and maintain accurate records.
6 Exercise sound judgement in keeping supervisor informed of potential issues.
7 Check for accuracy of translation prior to sending to client.
8 Invoicing clients and where necessary following up for collection
9. Other work as directed.

To be suitable for this position, the following is required:

1. Excellent verbal and written communication skills in English. Professional phone manner. an
2. Proficient at use of MS applications and internet
3. A focus on achievement
4. Superior customer service commitment
5. A willingness to learn and motivation to excel
6. Available immediately

Desirable, but not required, skills include:
1. Ability to speak a second language
2. Bachelor Degree or higher
3. Entrepreneurial drive

Only short-listed candidates will be contacted.

The role is initially for 6 months and may be extended.

Please send RESUME and COVER LETTER to adam @ translationz .com.au (remove spaces).

Salary is $30,000 plus super.

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